Privacy Policy
This Privacy Policy explains how Chennai Photography handles personal data when visitors use the website, make an inquiry, book studio services, send products for photography, review proofs, or receive edited files. It applies to our product photography services for small brands and related website interactions in India.
Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion where retention is no longer required, or restriction of certain processing. Some requests may be limited where we must keep records for legal, accounting, security, or contractual reasons, or where the information is needed to complete an active project.
To protect privacy, we may ask for information needed to verify a request before acting on it. We will review the request, explain any limitation that applies, and respond within a reasonable period under applicable law. If a request cannot be fully granted, we will state the reason where permitted.
Project records, communication history, booking details, and delivery information are retained for a practical period after completion so we can manage follow-up questions, accounting, dispute handling, and legal obligations. Data that is no longer needed is deleted, anonymized, or otherwise removed from active use according to our internal retention practices and applicable law.
If this policy is updated, the revised version will apply from the stated effective date. Where changes are material, we will take reasonable steps to make the update visible on the website or through another appropriate communication channel. Continued use of the website after an update means the revised notice will apply to the extent permitted by law.
How We Use Data
We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, arrange product intake, manage bookings, produce and edit images, provide proof galleries and final files, process payments, maintain business records, support customer service, secure the website, and meet legal or accounting obligations. We may also use limited technical data to understand site performance and improve reliability.
Service Providers
We may share personal data with payment processors, website hosting providers, communication tools, file delivery services, and other operational vendors that help us run the business. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
Legal Disclosures
We may disclose personal data when required to comply with law, court orders, lawful requests from public authorities, or to protect our rights, customers, staff, or property. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims.
Data We Collect
We may collect identification and contact details, project and product information, reference images, shot lists, usage instructions, booking and payment records, communication content, proof-gallery selections, delivery preferences, and technical data such as device and browser information. Where a customer sends products for photography, we may also process information needed to receive, track, and return those items.
How We Collect Data
We receive data from contact forms, email, planning calls, booking discussions, product intake, proof-gallery review, edited-file delivery, and payment processing. We may also collect limited technical data automatically when the website is used, and we may generate internal records from project management, file delivery, and customer support activity.
Types of Cookies
We may use session cookies, persistent cookies, and similar technologies for site operation, security, preference storage, and basic performance measurement. Some cookies help the website remember form inputs or navigation choices, while others support troubleshooting and understanding how pages are used. We do not use cookies to collect more information than is reasonably needed for these purposes.
Cookie Controls
We use standard browser and site controls to manage cookie preferences where available. Users may block or delete cookies through their browser, and may also adjust device settings that affect tracking technologies. If cookies are disabled, parts of the website may be less convenient or may not function properly.